Support

Contact us

One address, answered by people who can actually fix your order.

Email support

support@swipsim.com

We reply within one business day. Include your order number and, if it is an installation issue, your device model and operating system version. Never send us your QR code image or activation code — we can look those up from your order number.

What to contact us about

  • An order that has not been delivered
  • An eSIM that will not install or will not connect
  • Refund requests — see the refund policy for eligibility
  • Billing questions
  • Partnerships and business enquiries

Company details

[PLACEHOLDER: COMPANY NAME]
[PLACEHOLDER: REGISTERED ADDRESS]
Registered in [PLACEHOLDER: JURISDICTION]